Fathom
An AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, and Teams, offering unlimited recordings on its free tier and
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Fathom works best for individuals or small teams who want a generous free meeting assistant with reliable AI summaries and search. It falls short for large enterprises needing deep customization or multi‑language transcription, where tools like Gong or Chorus offer more. Skip it if you need enterprise‑grade compliance or advanced forecasting features.
What is Fathom?
Fathom is an AI meeting assistant that records, transcribes, and summarizes virtual meetings across Zoom, Google Meet, and Teams. It offers a free tier with unlimited recordings, transcripts, AI summaries, clips, playlists, and search, plus limited premium features. The paid tiers - Premium, Team, Business, and Enterprise - layer on advanced summaries, AI action items, CRM integration, team analytics, and enterprise security controls.
The tool stands out for its generous free tier and the breadth of AI‑powered meeting insights, including templates like BANT and Sandler, conversational Ask Fathom search, and CRM field sync. It integrates with Zapier, Slack, and major CRMs, and supports team collaboration via shared folders, comments, and deal‑centric views.
How we scored Fathom
Fathom delivers solid core meeting capture, transcription, and AI summaries with advanced templates and CRM sync on higher tiers, earning capability points. The interface appears clean and reviewers rate ease highly, boosting ease_of_use. Its generous free tier and mid‑range paid plans offer good value, though some advanced features are locked behind higher tiers. Delivery is reliable based on user sentiment and feature reality, though enterprise needs may outgrow it.
Pros and cons
What we liked
- Free tier includes unlimited recordings, transcripts, summaries, clips, playlists, and search.
- Advanced AI summaries, action items, email follow‑ups, and Ask Fathom search on paid tiers.
- Team and Business plans add CRM sync, deal view, coaching metrics, and collaboration features.
Where it falls short
- Enterprise features like SSO, custom retention, and dedicated support require contacting sales and likely higher cost.
- Multi‑language transcription support isn’t clearly documented - may be limited.
- Free tier limits premium features to a few calls per month, capping advanced AI access.
Key features
Fathom pricing
| Plan | Price | Who it is for |
|---|---|---|
| Free | $0 | Unlimited recordings, transcripts, AI summaries, clips, playlists, search; limited premium features for first few calls each month. |
| Premium | $16/month per user (annual) or $20/month billed monthly | Everything in Free plus advanced summaries, AI action items, email follow‑ups, bot customization, Zapier, Ask Fathom. |
| Team | $15/month per user (annual) or $19/month billed monthly | Everything in Premium plus shared call repository, team playlists, call metrics, comments, keyword alerts. |
| Business | $25/month per user (annual) or $34/month billed monthly | Everything in Team plus CRM field sync, deal view, coaching metrics, advanced and custom summaries. |
| Enterprise | Contact sales | Everything in Business plus SSO, SCIM, custom data retention, onboarding program, dedicated support. |
Pricing reflects what we saw at time of review (2026-07). Always confirm current pricing on the tool's own site.
Who should use Fathom?
If you’re a solo professional, coach, consultant, or recruiter who wants to stop taking meeting notes and get instant AI summaries, Fathom’s free or Premium tier gives you a lot for little or no cost. Small teams that need shared meeting archives, highlights, and keyword alerts will find the Team plan useful. Sales teams that want CRM sync, deal‑level insights, and coaching metrics will benefit from the Business tier. If you need enterprise‑grade security, SSO, onboarding support, and custom retention, the Enterprise tier exists.
If your needs include multi‑language transcription, deep compliance workflows, or highly customizable analytics, consider Gong or Chorus instead - they offer more in those areas.
Fathom alternatives
Frequently asked questions
Does Fathom offer a free plan?+
Yes. The Free plan costs $0 and includes unlimited recordings, transcripts, AI summaries, clips, playlists, and search, with premium features limited to a few calls per month.
How much does the Premium plan cost?+
Premium is about $16/month per user when billed annually, or $20/month if billed monthly, and adds advanced summaries, action items, email follow‑ups, bot customization, Zapier, and Ask Fathom.
What does the Business plan add?+
Business costs $25/month per user annually (or $34/month monthly) and adds CRM field sync, deal view, coaching metrics, and custom summaries on top of Team features.
Is there an Enterprise tier?+
Yes. Enterprise requires contacting sales and includes SSO, SCIM provisioning, custom data retention, onboarding support, and dedicated SLAs.
Can I search across all my meetings?+
Yes. Team and above offer global search across calls, and Ask Fathom lets you query all your meetings conversationally.
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