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Fireflies.ai.

An AI meeting assistant that joins your calls, transcribes and summarizes them in 100+ languages, and offers searchable transcripts, action items, and integrati

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82
Editor's Score
Reviewed by our team
Fireflies.ai. screenshot
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The short verdict

Fireflies.ai works well for teams that run frequent virtual meetings and want searchable transcripts, summaries, and integrations. Its trade‑off is a metered AI‑credits model that can push you into higher tiers sooner than expected. If you need unlimited AI features without credit limits, consider Otter.ai instead.

Best for
Teams needing searchable, summarized meeting archives
Pricing
Freemium
Free tier
Yes
Category
AI Productivity Tools

What is Fireflies.ai.?

Fireflies.ai is an AI-powered meeting assistant that automatically joins your virtual calls across Zoom, Google Meet, Microsoft Teams, and others, transcribing and summarizing them in real time with speaker labels and action items. It supports over 100 languages with automatic detection and builds a searchable archive of your meetings, complete with AI summaries, clips, and integrations into tools like CRMs, Slack, and project management platforms. The core transcription and summary features are available even on the Free tier, while paid plans layer on storage, video recording, AI automations, team analytics, and enterprise-grade compliance controls.

The Free plan includes unlimited transcription, unlimited AI summaries, AskFred natural‑language search, and 400 minutes of team storage. Pro adds 8,000 minutes per seat, downloads, AI Skills, video recording, and personal assistant features. Business removes storage caps, adds team conversation intelligence, multi‑language mode, deal intelligence, and admin controls. Enterprise adds SSO, HIPAA/FERPA compliance, private storage, custom retention, rules engine, and a dedicated account manager.

How we scored Fireflies.ai.

Fireflies.ai earns points for its broad transcription, summary, and integration capabilities across four tiers and 100+ language support. It’s easy to use with real‑time notes and AskFred search. Value dips because AI credits are metered and can force upgrades, and the Free tier’s storage cap is tight. Delivery is strong - features match claims and compliance options exist - but the credit model adds complexity.

Pros and cons

What we liked

  • Unlimited transcription and AI summaries even on Free tier
  • Wide integration support (CRMs, Slack, project tools) and AskFred natural‑language search
  • Enterprise compliance features (SSO, HIPAA, private storage) in top tier

Where it falls short

  • AI features beyond transcription are metered via credits that can force upgrades
  • Free tier’s storage cap (800 mins/seat or 400 mins/team) fills quickly for heavy users
  • Video recording and conversation intelligence only available starting at Business tier

Key features

Real‑time transcription & AI summaries
Captures meetings live and delivers transcripts and summaries with speaker labels and action items.
AskFred natural‑language search
Search across all meetings using plain‑language queries with timestamps and speaker attribution.
Integrations & API
Syncs notes and summaries to CRMs (Salesforce, HubSpot), Slack, Notion, Asana, and offers API access.
Team analytics & conversation intelligence
Business tier adds analytics for talk‑time, sentiment, topics, and team insights for admins.
Compliance & admin controls
Enterprise tier includes SSO, HIPAA compliance, private storage, custom retention, rules engine, and dedicated support.
AI credits & AI Skills
Advanced AI tools like AI Skills, Personal Assistant, Voice Agents use metered credits; add‑on packs available.

Fireflies.ai. pricing

No free tier
PlanPriceWho it is for
Free$0Unlimited transcription, limited AI summaries, 800 mins storage per seat (annual) or 400 mins/team, basic integrations.
Pro$10/user/mo (annual) or $18/user/moEverything in Free plus 8,000 mins storage per seat, downloads, AI apps, action items, unlimited integrations.
Business$19/user/mo (annual) or $29/user/moEverything in Pro plus unlimited storage, video recording, conversation intelligence, team analytics, API access.
Enterprise$39/user/mo (annual)Everything in Business plus SSO, HIPAA compliance, private storage, custom data retention, rules engine, dedicated account manager.

Pricing reflects what we saw at time of review (2026-07). Always confirm current pricing on the tool's own site.

Who should use Fireflies.ai.?

Teams that run frequent virtual meetings and need searchable transcripts, summaries, and integration into CRMs or project tools will find Fireflies.ai useful. If you want to automate note‑taking, action items, and follow‑ups across Zoom, Meet, or Teams with minimal setup, it fits well. But if you rely heavily on AI‑generated insights and don’t want to manage credit limits, or if you need unlimited AI features without metering, you should look at Otter.ai instead.

Frequently asked questions

Does Fireflies.ai offer a free tier?+

Yes. The Free plan costs $0 and includes unlimited transcription, limited AI summaries, and 800 minutes of storage per seat (annual billing) or 400 minutes per team according to some sources.

How much does the Pro plan cost?+

The Pro plan is $10 per user per month when billed annually or $18 per user per month if billed monthly.

What do AI credits cover and how are they priced?+

AI credits power advanced features like AI Skills and Voice Agents. You get one‑time credits per plan (20 for Free/Pro, 30 for Business, 50 for Enterprise) and can buy add‑on packs from $5 for 50 credits up to $600 for 10,000 credits.

Which plan includes video recording and team analytics?+

The Business plan (starting at $19/user/mo annual or $29 monthly) adds video recording, conversation intelligence, team analytics, and API access.

Does Fireflies.ai support compliance features like HIPAA?+

Yes. The Enterprise plan includes HIPAA compliance, SSO, private storage, custom data retention, and a rules engine.

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